Frequently Asked Questions

How do I get started if I think I would like to hire you for a shoot?
Once you have a look around at the images on our site and decide you would like to hire us for a project feel free to call (805-453-6559) and discuss the details or contact us online. We don't do hard sell here. We are artitsts, not salespeople we want to make the whole experience as enjoyable as possible. Rest assured, most of our customers don't hire photographers on a daily basis. We are happy to walk you through the process.
How do you sell your images?
Image licencing can be confusing, but we are happy to explain the process and make it as easy as possible. As with most art, all rights and ownership of our images remain the property of the artist. We grant a licence for you to use the image based upon your needs. This is very much the same as when you "buy" computer software. You can use the item as agreed but you can not, for instance, sell it to another individual.
Do you sell stock photos?
In some cases I licence my images for stock use, but most of my work is assignment based. I would be happy to talk to you about your needs and the possibilities of getting some original shots for your project.
Do you sell prints of your photographs?
Absolutely! With very few exceptions most of the images you see on my sites are available for purchase as fine art prints. I use all archival materials sourced as locally as possible. For basic print sizes and pricing see my fine art prints page.
Are your prints and other items Made in the USA?
All of our normal fine art prints offered on the site are printed locally on American made materials. Some custom items and special finishes might be in limited supply or require a particular supplier but I still make every effort to source everything as locally as possible, and would be happy to give you more information on any particular item.
Do you have any large fine art prints available?
Some of my panormas are available up to ten feet wide! Specific dimensions depend upon the particular image but I am happy to work with you to get just the right image for your space. Contact us online for more information or call 805-453-6559.
Do you do wedding photography?
We do not specialize in portrait photography. We would be happy to work with you to get memorable and artistic images of the venue on your special day, but you will also want to have a dedicated portrait photographer. Contact us if you would like a recommendation or to find out more.
How long does an average photo session take?
This will vary based upon the type of shoot, number of images desired and the equipment setup needed. We do realize our clients have working businesses so we make every effort to find creative ways to work with your scheduling needs. We would be happy to discuss the process with you.
When is the final payment due?
Final payment is due before delivery of any high resolution images, film or prints. We accept most major credit cards.
Will you travel to locations other than the central coast for our project?
Please contact us to discuss the project with as much advanced notice as possible. But in most cases we would be happy to work with you in your desired location.
Do you shoot film or digital?
Both. Most of our commercial projects are shot with digital cameras these days. But we are equally comfortable working with film if it is right for your project.
Do you offer gift certificates?
Yes! Contact us for more information
What forms of payment do you accept?
We accept cash, check or most major credit cards. Please make checks payable to Bill Heller. In some cases if payment is by check we may require time for the payment to clear before release of final high resolution images or film.
My question was not answered here!
Call 1-805-453-6559 or contact us! We would be happy to discuss your project.